Privacy Policy
1. Scope
This policy explains the data processed by stockimage.online while providing the features available to you. Different access modes can display different tools; that does not remove the processing described here when you use those tools.
2. Account and operational records
We process account identifiers such as email, display name, enabled login-provider identifiers and language preferences. We also keep login events, membership and entitlement information, task histories, credit ledger entries and order records to administer accounts and resolve operational issues.
3. Creative materials
Tasks require us to process prompts, source images and other submitted media, generated images and videos, and task metadata. Feedback can include your message and attached screenshots. Do not include private information you lack permission to disclose.
4. Usage and network information
We record IP addresses, an estimated country, browser and page languages, page activity and login information. Browser visitor and session identifiers help measure visits, associate registration with a source channel, and report activity and retention. Country estimates and visitor counts can be imperfect.
5. Purposes and providers
We use this information to authenticate users, run and deliver generation tasks, manage balances and orders, answer feedback, prevent abuse and understand service usage. Required prompts and media are sent to generation providers; enabled login, email, anti-bot and payment services process information needed for their functions. Their own processing and retention rules may also apply.
6. Processing location
Account and service records are hosted on our server in the United States. Generation and supporting providers may process information needed for their services outside your country of residence.
7. Private media and authorized access
Uploads and generated files use private storage and account or signed-link authorization. Authorized administrators may access retained media and records for service delivery, support, security review and administration. Do not share a signed preview or download link unless you intend to give access. Necessary disclosure may also occur to comply with applicable legal obligations.
8. Availability, retention and backups
Generated results become unavailable to users after 7 days; source uploads are not subject to that deadline. A deleted or expired result can still have retained files and administrative records. Task, financial, feedback and security records have separate operational retention needs. Backups may contain older copies. The library deadline is not a promise that all copies have been erased.
9. Cookies and local browser storage
Cookies and local storage support login, language selection, creative preferences, attribution and visit statistics. Signing out removes the local login token. Clearing browser storage can reset preferences and visitor identifiers.
10. Security
We use HTTPS and access controls. No online service is completely secure. Keep account access and media links confidential, and report suspected unauthorized access. You can request access, correction or deletion of personal information and ask about retained copies; requests may require identity verification and remain subject to legally required retention.
11. Age and safety
Do not provide unlawful or exploitative content involving children. Report suspected misuse using an account or task identifier, without redistributing the material.
12. Policy changes
Revisions appear on this page with an updated date. Contact us to ask about a change or how information associated with your account is handled.
Contact and requests
For account, payment, content or privacy requests, use the email addresses below. Include your account email, order or task ID and a description. Do not send passwords, full card details, signed private-media links or suspected illegal files. We may verify your identity.